Basic questions with Patch Management
Hello, I apologize for the basic nature of my questions and confusion, but I have been reviewing the manual and documentation and also viewing as many videos as I can find to watch. However, I'm...
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Scheduled Provisioning Task flashes between 'active' and 'inactive'
I schedule my provisioning task, add my device, Start Now->All and the little icon changes from inactive to active as indicated by the following icons: InactiveActive After few seconds later it...
View ArticlePxe provisionning issue
Hi Everyone,I have issue when i try to deploy images win7 using PXE provisioning .map_preferred server errorhow can i resolve this ??? see in attachment snapshot . Thanks for you help
View Article16395 Error
I have created a brand distribution job and task, I pushed it to a 1000 machines. I have a large number of machines that come back with error 16395 (The package is already installed), This is the first...
View ArticleERROR: This Request has changed status, and the action you selected is no...
In Incident, I added a manual action to Convert a Request then the automatic action to Create Request. When in the incident, after I select Convert to Request I get the following error. This Request...
View ArticleAutomatically fill in Incident Source
I don't remember if this object exists by default, but we have an object under Incident called Incident Source. This tells us how the incident was relayed to us - did the customer call in, email, come...
View ArticleWeb Desk Stack Bar Charts
Does the web desk not do stack bar charts? I added one to a dashboard and it does not display in web desk. Just a grey screen. All my normal queries and bar/pie charts work fine.
View ArticleBasic questions with Patch Management
Hello, I apologize for the basic nature of my questions and confusion, but I have been reviewing the manual and documentation and also viewing as many videos as I can find to watch. However, I'm...
View ArticleClik here to view.
UNC path invalid. Me: No it's not.
I'm trying to edit a working provisioning template. I want to uncheck the "Stop processing the template if this action fails" box under the HII task. When I do and click apply this error appears: The...
View ArticleMove Avalanche server
Hi@all!What is to do when we want to move AvalancheMC to another server?Old server has Server 2003 installed, we have to move to Server 2012.New server has another IP adress. Got a valid backup, but...
View ArticleOS provisioning driver installation and IE 5.5
Hey Community, we are running into a really strange problem when installing drivers in OS provisioning.Before I start please note that the server with the described problem still runs on 9.6 without...
View ArticleMake action available to all statuses
I see that the Create Child Incident action is available for all statuses. I have a Duplicate Incident action that I want to be similarly available. I've searched here, looked at the Create Child...
View ArticleCustom Definitions not working
Hi all, I'm trying to make a simple custom definition - basically it detects the file version of an executable, and if the version is below minimum it is supposed to run a batch file which replaces...
View ArticleObject reference error when changing user type.
LanDesk community: ServiceDesk version: 7.7.1 I need some help changing user type from Analyst to End User. When attempting to do so, the following error is received: "Object reference not set to an...
View Article9.6SP1 Core - stale devices are not deleting from inventory
I have a few devices that I mark for deletion within LDMS. The way I understand this process is that I only mark it for deletion and then by default around 23:00 these are removed from the inventory....
View ArticleUnable to PXE boot
Hi! I've go a new Dell Latitude E7450 but it does not boot into PXE although the network adapter seems to be the same as in previous E7440 model.I am only getting message:IP addresses: 127.0.0.1waiting...
View ArticlePxe provisionning issue
Hi Everyone,I have issue when i try to deploy images win7 using PXE provisioning .map_preferred server errorhow can i resolve this ??? see in attachment snapshot . Thanks for you help
View ArticlePackage is not supported on this operating system
I'm trying to deploy a batch SD job with about 10 additional files (dll, exe, cab, etc), and on several machines I am getting this error, while on 90% of the other machines it works just fine. The...
View ArticleCBA8 not being installed during imaging/provisioning
This is my first attempt at setting up imaging/provisioning with LANDesk. I believe we have everything set up correctly as far as I can tell.Currently, the issue is that the provisioning process never...
View ArticlePXE-E74 error
Recently when attempting to use the PXE boot menu to capture a new image this error came up when booting to the network: "PXE-E74: Bad or missing PXE menu and/or prompt info" We hadn't used this in...
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