Assign ticket to multiple groups
Hi, I get many calls from users asking if there is a way to assign ticket to multiple groups or multiple users (who are in different groups). Do we have a workaround for this scenario? Please advise....
View ArticlePrinter Issues after Security and Patch Updates
Has anyone out there seen any issues with printers after doing Security and Patch updates via LANDESK? We've been seeing a fair amount of issues where printers have to be reinstalled after the LANDESK...
View ArticleCrowd source what works in FUSE?
I'm trying to work out at the moment what features FUSE supports and what it doesn't so we can plan migration exercises for customers. There isn't a formal document that LD have which lists this sort...
View Article9.6 console unbearably slow
since updating to LDMS 9.6 & still after applying SP1, my consoles are very slow. Often when switching between queries, clicking on pc's, selecting tasks, distro packages, or any other screen...
View ArticleSelf Service Portal examples
Does anyone have some design examples they'd be will to share on how you did your Self Service Site? Also, does anyone use Dashboards on the Web Desk portion for their Analysts. Just getting ready to...
View Articlefolder access request - browse for path?
Is there a way to set up a "Browse to Folder" attribute for folder access requests?I'm thinking something similar to the add attachment screen where one can target a file, but instead limit it to just...
View ArticleDetermining The Agent's Version
Hi, Can anyone let me know how to check the version of the agent running on a client.We are currently upgrading from 8.8 to 8.8 SP3 and would therefore like to check that clients that are reporting as...
View ArticleTVT tools for 9.6
I have been searching around and have not been able to dig up anything on this. Does anyone have any information where I can get the download for this? Or if it hasn't been released yet, when I can...
View ArticleRemoving zeros from IP address on LDMS import
I want to be able to do some right click stuff using Service Desk on a CI like Ping, TraceRt, HTML5 remote control using data pulled in from LDMS. However, the issue I am having is that ping will...
View ArticleExport Machine list of scheduled task
Hi I am new to LanDesk. Is there a way to export a list of machines that failed a scheduled task? It seems like that would be something basic but I cannot seem to figure it out. ThanksRandy
View ArticlePackage is not supported on this operating system
I'm trying to deploy a batch SD job with about 10 additional files (dll, exe, cab, etc), and on several machines I am getting this error, while on 90% of the other machines it works just fine. The...
View ArticleProvisioning with TBI or WIM
Hi all, got a couple of questions.. 1. Trying to figure out which format to be deploying our images in, TBI or WIM format and wether to use ImageW v2 or ImageX??Can anyone point me the right direction,...
View Article9.6 console unbearably slow
since updating to LDMS 9.6 & still after applying SP1, my consoles are very slow. Often when switching between queries, clicking on pc's, selecting tasks, distro packages, or any other screen...
View Article%LOCALAPPDATA% folder in Windows 7 - ??
Hi, Everytime when I installed the LDMS 9.0 agent (manually, push or via provisioning) on Windows 7 only there is a folder created in the root system (C:\) called %LOCALAPPDATA%. It's look like a...
View ArticleEvent 1309, ASP.Net 4.0.30319.0 Error in Event Viewer
I'm frequently seeing the following warning in the event viewer on both of our Web Access servers. This is something that has started since upgrading to version 7.7.1 It appears to be related to the...
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vulscan.exe is Causing UAC Prompt after Login
After deploying an updated agent configuration to some Windows systems, I get the following UAC prompt: Why is this? I'm not even sure which logs would help; there's also nothing apparent in Event...
View ArticleMultiple PXE Representatives in environment booting up with same error message
Hi All, I have tried find solutions to this issue of mine, but have not been successful till now. I have just recently setup multiple PXE representatives in my respective subnets (1 for each subnet)....
View ArticleUnable to add Bare Metal Servers on Remote Consoles LDMS96
Can someone please tell me if this is a bug or is it by design? We can see the SCN file get created under the \\coreserver\ldlogon directory but the bare metal server never gets committed to the...
View ArticleSelf Extracting Zip then run installer - HowTo
I am currently deploying Office 2010 via UNC admin share and settting the deployment method to "run at source"This works perfect, but I have some apps that need to be copied to the target machine and...
View Articleclient has initiated asynchronous policy execution
Hi, We just upgraded to Management Suite 9.60.0.244When I try to distribute an exe file I get this message and return code 1354.There is also an exclamation mark on the task and when I start it is...
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