Agent install via GPO fails with error 1612
I used the 'LanDesk best practices for agent deployment guide' in order to create a group policy to deploy the agent. I've moved my workstation into the test OU and rebooted but LanDesk did not install...
View Article%LOCALAPPDATA% folder in Windows 7 - ??
Hi, Everytime when I installed the LDMS 9.0 agent (manually, push or via provisioning) on Windows 7 only there is a folder created in the root system (C:\) called %LOCALAPPDATA%. It's look like a...
View ArticleSelf Service Portal examples
Does anyone have some design examples they'd be will to share on how you did your Self Service Site? Also, does anyone use Dashboards on the Web Desk portion for their Analysts. Just getting ready to...
View ArticleHoneywell Captuvo SL62 and Wavelink Terminal CE
Hi,I am testing Ipad mini 3 LTE with Honeywell Captuvo SL62. When I push a scanning button the scanner beam doesn't appear. Is the latest Wavelink for IOS fully supporting Captuvo SL62 or maybe I am...
View ArticlePrinter Issues after Security and Patch Updates
Has anyone out there seen any issues with printers after doing Security and Patch updates via LANDESK? We've been seeing a fair amount of issues where printers have to be reinstalled after the LANDESK...
View ArticleSuspending Scans for a period of time
Hello All, I have recently become an administrator over my companies LANDesk environment. I'm looking to see if there is a way to stop all scans for a group of computers for a brief period of time...
View ArticleLenovo Tablet 2 duplicate Mac address, unable to PXE Boot
Hi, We are also having issues as described in this thread - Lenovo Tablet2 provisioning. I have found that as we are using the Lenovo USB Network adaptor and a Powered USB Hub, the MAC Address of 5...
View Articlehow to uninstall landesk client without server application?
Our company was sold from a large corporation who used LANDesk to remotely administrator computers. We did not know that we should have had them initiate an uninstall before we transitioned off of...
View Articleresponse level not automatically populating on Webdesk
response level does not automatically populate on webdesk when impact and business urgency is selected. this works perfectly well on console. Incident.response level filter sectors properties does not...
View Articleclient has initiated asynchronous policy execution
Hi, We just upgraded to Management Suite 9.60.0.244When I try to distribute an exe file I get this message and return code 1354.There is also an exclamation mark on the task and when I start it is...
View ArticleSelf Service Portal examples
Does anyone have some design examples they'd be will to share on how you did your Self Service Site? Also, does anyone use Dashboards on the Web Desk portion for their Analysts. Just getting ready to...
View Article%LOCALAPPDATA% folder in Windows 7 - ??
Hi, Everytime when I installed the LDMS 9.0 agent (manually, push or via provisioning) on Windows 7 only there is a folder created in the root system (C:\) called %LOCALAPPDATA%. It's look like a...
View ArticleUnable to launch Win8 Apps after LANDESK agent 9.6 installed
We just find out that apps downloaded from Microsoft store failed to launch after we successfully pushed the LDMS 9.5 agent to client machine. Apps example: Skype, Evernote. Uninstalling LDMS agent...
View ArticleUpdate agent from 9.6 to 9.6 SP1
Hi I just upgraded my Core from 9.6 to 9.6 SP1. Now I want to upgrade my agents too. However, I see no definition in Patch Manager for this update. Do I have to do a full reinstall of the agent? I...
View ArticleLocal keyboard blocked after applying autofix for Win32.Trojan.Agent
Can anyone help?We have just applied a fix to Win32.trojan.Agent through patch and compliance as we had around 10 - 15 devices detected. We observed that LDMS requested a machine reboot following this,...
View ArticleAuto Assignment by Round Robin
Hi All, did any one try to implement the "Round Robin" for auto assignment. Regards,Hussam Alshorman
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Patching: Replaced, Paritally replaced and Replacement not Enabled Folders
Noob question as I'm just switching over from WSUS to Landesk 9.0SP3 for client patch management. I've gone through numerous documents explaining patching, all of which cover the 9.0 SP1 or older...
View ArticleMultiple PXE Representatives in environment booting up with same error message
Hi All, I have tried find solutions to this issue of mine, but have not been successful till now. I have just recently setup multiple PXE representatives in my respective subnets (1 for each subnet)....
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Importing Devices from LDMS to LDSD is not possible
HiI have LDMS 9.5 SP2 and LDSD 7.7.1 and we are trying to import the devices, the data connection is succesfull but when i try to import the data using first the test button I just get an empty list....
View ArticleSelf-Service Incident Assignment
Hi - We are new to LANDesk and running into a bit of trouble with Self-Service Incident Assignment. At the moment whenever we log an incident it shows in the self-service portal as 'Awaiting Response'...
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