New 9.5 SP1 Stand Alone Agent Not Installing.
I'm finding that creating a new stand alone agent after my 9.5 core has been SP1'ed does not work on Windows 7 or Windows XP. Based on the install logs, looks like its the install is failing on...
View ArticleSetup Desktop Manager
I've got the connector setup and we are able to retreived data from the LANDesk Off Core Database. I now want to install and configure Desktop Manager to use the right click function from Touchpaper....
View ArticleNeed help with LD error code (16386)
Greetings, I have set up ACDSee for deployment but the push job goes to Failed even when the installation is successful. The ACDSee msi does actually prompt for a reboot after installation but this is...
View Articleld Portal link parameters
hello, WhataretheparametersofportalLDtosetitviaasimplelink. Wewishparameterincommandlineviaalinksentbymail: for exemple, for the serveur, i use this :...
View ArticleDevice status and health dashboard status different
Hi,I had configured an agent to enable realtime monitoring and successfully push the agent to targeted device. Also deploy the Default monitoring ruleset to the device.My problem is the device show...
View ArticleRemoving zeros from IP address on LDMS import
I want to be able to do some right click stuff using Service Desk on a CI like Ping, TraceRt, HTML5 remote control using data pulled in from LDMS. However, the issue I am having is that ping will...
View ArticleApplication uninstall string from the registry
We have a whole load of non-standard applications that we have to clean off users' PCs. It would be extremely useful if, in the inventory we could include the "UninstallString" key from each...
View ArticleLDMS 9.5: HTML 5 Remote Control
Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...
View ArticleProblem with a condition calculation
HI All I'm having another problem with a simple calculation in a pre-condition: import Systemstatic def GetAttributeValue(Request): Value = 'False' for item in Request.Tasks: if item.Category.Title ==...
View ArticleNeed help with LD error code (16386)
Greetings, I have set up ACDSee for deployment but the push job goes to Failed even when the installation is successful. The ACDSee msi does actually prompt for a reboot after installation but this is...
View ArticleAdd reminder to user who sent in an email
HI All We are on 7.4. I'm trying to send an email to the user who sent in an email as part of the process. In my process, I have a manual action Add Note followed by an automatic action Add Reminder....
View Articleld Portal link parameters
hello, WhataretheparametersofportalLDtosetitviaasimplelink. Wewishparameterincommandlineviaalinksentbymail: for exemple, for the serveur, i use this :...
View ArticleMoving on a process through a calc pre-con
Hi I'm trying to make a on-hold incident move on automatically after x days. I have created a targetduedate on a "on-Hold" collection and setup a precondition where the targetduedate > now then...
View ArticleSoftware inventory incomplete after upgrade to 9.5 SP1
After installing 9.5 SP1 and rolling a new agent out to all of our machines, we starting seeing an issue where our software inventories under the Add and Remove Programs inventory item was incomplete...
View ArticleHow to use a third party PXE
Hi all, Until LDMS 9.0 we used PXE rep to deploy windows and Linux server. With LDMS 9.5 migration, we are no more able to start Linux provisioning (we use installation through kickstart and / or...
View ArticleAdd reminder to notify a group rather than an individual
We currentlyuse the Add Reminder option in the porcess to send emails to the Asignee and originator of an Incident. We now need to be able to send mail base on the assigned group rather than assigned...
View ArticleLDMS 9.5 PXE boot using UEFI enabled device
Anyone been able to boot a UEFI enabled device using a PXE rep from LDMS 9.5. I have tried two Dell devices (Latitude 10 Tablet and an Latitude E6430), both timeout when 'Stert with PXE IPv4'
View ArticleUpdating Incident by mail - REmoving footers and other text from the reply
Has anyone setup their system to filter out incoming emails that update existing incidents to remove things like the original text and footers from the reply? Currently the system send s out html mail,...
View ArticleLDMS 8.8 SP4 shows being Heuristic.Malware
I have tried to download LDMS 8.8 SP4 several times now and each time McAfee claims it contains a virus and therefore it blocked. It claims the virus name is: McAfeeGW: Heuristic.Malware. The core...
View ArticleDB repair Activity
Hi All, I'm carryout the DB repair : 1. Took all databases Full Backup in LanDesk SQL Server.2. As suggested in the link (http://community.landesk.com/support/docs/DOC-2297), I have kept dbrepair.exe...
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