Hi,
I am trying to send ans SMS via a webservice integration.
This works fine, but I would like the text message to contain the incident ID of the incident that was just created.
This calculation returns an error because (I presume) the incident ID is not available yet ...
Returning any other attribute from the incident is not an issue.
Am I right in assuming this is not possible before a second status is reached (after open).
Anyone with an idea / similar problem?
Here is a screenshot with the process action - calculation - log file entry
