I am attempting to right click from within web access and get to the Remote tools, i get this error after about 2 minutes. Has anyone see this before?

The underlying connection was closed: An unexpected error occurred on a receive.

at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)

   at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)

   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

   at Touchpaper.Web.DesktopManagement.LANDesk.ManagementSuite.MBSDK.ResolveScopeRights()

   at Touchpaper.Web.DesktopManagement.LANDesk.LANDeskActions..ctor(IWebServiceFactory webServiceFactory, IDataObject dataObject)

   at Touchpaper.Web.Console.Controllers.LANDeskController.RemoteTools(String className, String keyValue, String operation)

   at lambda_method(Closure , ControllerBase , Object[] )

   at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)

   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)

   at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClassd.b__a()
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
   at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)

Inner Exception: - Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)

Inner Exception: - An existing connection was forcibly closed by the remote host
   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

Hi

I'm pretty inexperienced in all this... I have used Winpe to capture a image from a Lenovo windows 7 64 bit pc. I then tried to restore it to another pc, same batch , both arrived at the same time. This was done using PXE and appeared to work correctly. However when the pc reboots, a black screen with a cursor is displayed.

Any ideas what I should be looking at?

Regards

Mike

I've been tasked with creating a report of all software titles and number of installations.  Looking through the forums, I determined that this was not easily done through the 32 bit console, but through the webconsole I built a query with the atttribute to display - application suite  and use the count feature to give me what I need.  Well, it gave me too much, including service packs, windows updates, plus a line for each version of the product. Something on the order of 6,500 Excel rows.  I can eliminate the patches and updates through the search criteria, but am left with numerous instances of product like Adobe Acrobat and Illustrator. I need to get down to the total installations for each product with all the different iterations merged together.

Is there a way to normalize the data within Landesk or am do I need to purchase another product to perform this function such as Managed Planets DTS application. 

Anyone been able to boot a UEFI enabled device using a PXE rep from LDMS 9.5. I have tried two Dell devices (Latitude 10 Tablet and an Latitude E6430), both timeout when 'Stert with PXE IPv4'

Hi All,

I have run into an issue where the agent install action will pull down from the core server rather than utlizing the preferred server. This isnt a workable solution for remote sites with low bandwidth links. Has anyone come across a good solution to this issue as you cant take advantage of any of the provisioning actions in system configuration without an agent installed on the client OS?

The options I can think of are

1. Put the agent in the image and remove the required registry keys
   
2. Have sysprep install the agent
   

Both would work but I am hoping there is a better / easiser way to resolve this.

Cheers,

Alex

Greetings,

I have set up ACDSee for deployment but the push job goes to Failed even when the installation is successful.

The ACDSee msi does actually prompt for a reboot after installation but this is halted due to LD using REBOOT=ReallySuppress.

In earlier distributions I have bypassed the 'Failed' status creating a batch script which returns Code 0 instead

of 3010 (ERROR_SUCCESS_REBOOT_ REQUIRED).

However in this case I can't find any msi return code which is related to a reboot required,

would have been great if anyone could have a look at the LD log and clarify why LD returns a Failed status in this case:

Note that in this case ACDSee is successfully installed and the machine is not rebooted,

ACDSee works as it should:

Processing package : ACDSee

Fri, 28 Mar 2008 13:09:00 File (
....\ACDSee for Pentax 2.0.msi) is not in cache

Fri, 28 Mar 2008 13:09:00 MSI Client Thread

Fri, 28 Mar 2008 13:09:00 PackagePath:      http://\\....\ACDSee\ACDSee for Pentax 2.0.msi

Fri, 28 Mar 2008 13:11:11 Installing MSI package

Initializing the MSI package information

Starting the installation of the MSI package

Installing MSI package from '
....\ACDSee\ACDSee for Pentax 2.0.msi' using options 'ALLUSERS=1 COMPANYNAME="xxxx" USERNAME="xxxx" REBOOT=ReallySuppress ALLUSERS=1'

Stating Action : Action 13:09:07: INSTALL.

Stating Action : Action 13:09:07: AppSearch. Searching for installed applications

Stating Action : Action 13:09:07: LaunchConditions. Evaluating launch conditions

Stating Action : Action 13:09:07: WMPVersionCompare.

Stating Action : Action 13:09:08: FindRelatedProducts. Searching for related applications

Stating Action : Action 13:09:08: ValidateProductID.

Stating Action : Action 13:09:08: setUserProfileNT.

Stating Action : Action 13:09:08: setAllUsersProfile2K.

Stating Action : Action 13:09:08: CHECK_REG_KEY.

Stating Action : Action 13:09:08: CostInitialize. Computing space requirements

Stating Action : Action 13:09:08: FileCost. Computing space requirements

Stating Action : Action 13:09:08: IsolateComponents.

Stating Action : Action 13:09:08: SetARPInstallLocation.

Stating Action : Action 13:09:08: CostFinalize. Computing space requirements

Stating Action : Action 13:09:08: SetARPReadme.

Stating Action : Action 13:09:08: SetPageLibraryDirectory.

Stating Action : Action 13:09:08: SetODBCFolders. Initializing ODBC directories

Stating Action : Action 13:09:08: MigrateFeatureStates. Migrating feature states from related applications

Stating Action : Action 13:09:08: InstallValidate. Validating install

Stating Action : Action 13:09:08: SetParentExeProperty.

Stating Action : Action 13:09:08: SetSIPHomeProperty.

Stating Action : Action 13:09:08: RemoveExistingProducts. Removing applications

Stating Action : Action 13:09:08: InstallInitialize.

Stating Action : Action 13:09:09: AllocateRegistrySpace. Allocating registry space

Stating Action : Action 13:09:09: ProcessComponents. Updating component registration

Stating Action : Action 13:09:09: GenerateScript. Generating script operations for action:

Stating Action : Action 13:09:09: UnpublishComponents. Unpublishing Qualified Components

Stating Action : Action 13:09:09: UnpublishFeatures. Unpublishing product features

Stating Action : Action 13:09:09: StopServices. Stopping services

Stating Action : Action 13:09:09: DeleteServices. Deleting services

Stating Action : Action 13:09:09: UnregisterComPlus. Unregistering COM+ Applications and Components

Stating Action : Action 13:09:09: SelfUnregModules. Unregistering modules

Stating Action : Action 13:09:09: UnregisterTypeLibraries. Unregistering type libraries

Stating Action : Action 13:09:09: RemoveODBC. Removing ODBC components

Stating Action : Action 13:09:09: UnregisterFonts. Unregistering fonts

Stating Action : Action 13:09:09: RemoveRegistryValues. Removing system registry values

Stating Action : Action 13:09:09: UnregisterClassInfo. Unregister class servers

Stating Action : Action 13:09:09: UnregisterExtensionInfo. Unregistering extension servers

Stating Action : Action 13:09:09: UnregisterProgIdInfo. Unregistering program identifiers

Stating Action : Action 13:09:09: UnregisterMIMEInfo. Unregistering MIME info

Stating Action : Action 13:09:09: RemoveIniValues. Removing INI file entries

Stating Action : Action 13:09:09: RemoveShortcuts. Removing shortcuts

Stating Action : Action 13:09:09: RemoveEnvironmentStrings. Updating environment strings

Stating Action : Action 13:09:09: RemoveDuplicateFiles. Removing duplicated files

Stating Action : Action 13:09:09: RemoveFiles. Removing files

Stating Action : Action 13:09:09: RemoveFolders. Removing folders

Stating Action : Action 13:09:09: CreateFolders. Creating folders

Stating Action : Action 13:09:09: MoveFiles. Moving files

Stating Action : Action 13:09:09: InstallFiles. Copying new files

Stating Action : Action 13:09:09: InstallPFC.

Stating Action : Action 13:09:09: DuplicateFiles. Creating duplicate files

Stating Action : Action 13:09:09: PatchFiles. Updating files

Stating Action : Action 13:09:09: BindImage. Binding executables

Stating Action : Action 13:09:09: CreateShortcuts. Creating shortcuts

Stating Action : Action 13:09:09: RegisterClassInfo. Registering class servers

Stating Action : Action 13:09:09: RegisterExtensionInfo. Registering extension servers

Stating Action : Action 13:09:09: RegisterProgIdInfo. Registering program identifiers

Stating Action : Action 13:09:09: RegisterMIMEInfo. Registering MIME info

Stating Action : Action 13:09:09: WriteRegistryValues. Writing system registry values

Stating Action : Action 13:09:09: WriteIniValues. Writing INI file values

Stating Action : Action 13:09:09: WriteEnvironmentStrings. Updating environment strings

Stating Action : Action 13:09:09: RegisterFonts. Registering fonts

Stating Action : Action 13:09:09: InstallODBC. Installing ODBC components

Stating Action : Action 13:09:09: RegisterTypeLibraries. Registering type libraries

Stating Action : Action 13:09:09: RegisterComPlus. Registering COM+ Applications and Components

Stating Action : Action 13:09:09: InstallServices. Installing new services

Stating Action : Action 13:09:09: StartServices. Starting services

Stating Action : Action 13:09:09: SelfRegModules. Registering modules

Stating Action : Action 13:09:09: RegisterUser. Registering user

Stating Action : Action 13:09:09: RegisterProduct. Registering product

Stating Action : Action 13:09:10: PublishComponents. Publishing qualified components

Stating Action : Action 13:09:10: PublishFeatures. Publishing product features

Stating Action : Action 13:09:10: PublishProduct. Publishing product information

Stating Action : Action 13:09:10: ScheduleReboot.

Stating Action : Action 13:09:10: RegisterACDEncodeQT.

Stating Action : Action 13:09:10: registerACDEncodeRM.

Stating Action : Action 13:09:10: RegisterACDFX.ax.

Stating Action : Action 13:09:10: registerACDWaterMark.

Stating Action : Action 13:09:10: ACDRegInstaller.

Stating Action : Action 13:09:10: SetSTXProperty.

Stating Action : Action 13:09:10: SetFileAssociation.dll.

Stating Action : Action 13:09:11: DBUpgrade603. Upgrading existing database

Stating Action : Action 13:09:11: InstallFinalize.

Stating Action : Action 13:09:11: ProcessComponents. Updating component registration

Stating Action : Action 13:09:11: RemoveODBC. Removing ODBC components

Stating Action : Action 13:09:11: CreateFolders. Creating folders

Stating Action : Action 13:09:12: InstallFiles. Copying new files

Stating Action : Action 13:10:59: CreateShortcuts. Creating shortcuts

Stating Action : Action 13:11:00: RegisterClassInfo. Registering class servers

Stating Action : Action 13:11:00: RegisterProgIdInfo. Registering program identifiers

Stating Action : Action 13:11:00: WriteRegistryValues. Writing system registry values

Stating Action : Action 13:11:00: RegisterTypeLibraries. Registering type libraries

Stating Action : Action 13:11:00: RegisterUser. Registering user

Stating Action : Action 13:11:00: RegisterProduct. Registering product

Stating Action : Action 13:11:01: PublishFeatures. Publishing product features

Stating Action : Action 13:11:01: PublishProduct. Publishing product information

Stating Action : Action 13:11:03: RegisterACDEncodeQT.

Stating Action : Action 13:11:04: registerACDEncodeRM.

Stating Action : Action 13:11:04: RegisterACDFX.ax.

Stating Action : Action 13:11:05: registerACDWaterMark.

Stating Action : Action 13:11:05: DBUpgrade603. Upgrading existing database

Stating Action : Action 13:11:05: RollbackCleanup. Removing backup files

Stating Action : Action 13:11:05: SetFileAssociations.

Stating Action : Action 13:11:10: AutorunDevDetect.

Failed to install the MSI package.

Installing MSI package (-127 seconds)

Installation of the MSI package failed

Fri, 28 Mar 2008 13:11:11 MSI result 8DAC4002

Fri, 28 Mar 2008 13:11:11 processing of package is complete, result -1918091262 (0x8dac4002 - code 16386)

We have a whole load of non-standard applications that we have to clean off users' PCs.  It would be extremely useful if, in the inventory we could include the "UninstallString" key from each application's entry from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ so that we don't have to check each PC individually.  Is this easy (or indeed possible)?

Thanks in advance,

Stephen.

I am attempting to right click from within web access and get to the Remote tools, i get this error after about 2 minutes. Has anyone see this before?

The underlying connection was closed: An unexpected error occurred on a receive.

at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)

   at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)

   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

   at Touchpaper.Web.DesktopManagement.LANDesk.ManagementSuite.MBSDK.ResolveScopeRights()

   at Touchpaper.Web.DesktopManagement.LANDesk.LANDeskActions..ctor(IWebServiceFactory webServiceFactory, IDataObject dataObject)

   at Touchpaper.Web.Console.Controllers.LANDeskController.RemoteTools(String className, String keyValue, String operation)

   at lambda_method(Closure , ControllerBase , Object[] )

   at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)

   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)

   at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClassd.b__a()
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
   at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)

Inner Exception: - Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)

Inner Exception: - An existing connection was forcibly closed by the remote host
   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

Bonjour,

Nous venons d'installer un nouveau serveur Landesk en version 8.8 SP3. Nous rencontrons depuis des problèmes pour nous connecter à certaines de nos machines. Le message d'erreur cité en objet apparait lorsqu'on utilise landesk Remote Control pour prendre la main sur ces machines. Le problème c'est que ce fameux groupe 'HDAllowed operators' n'existe sur aucune de nos machines.

Merci pour votre aide.

I am attempting to right click from within web access and get to the Remote tools, i get this error after about 2 minutes. Has anyone see this before?

The underlying connection was closed: An unexpected error occurred on a receive.

at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)

   at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)

   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

   at Touchpaper.Web.DesktopManagement.LANDesk.ManagementSuite.MBSDK.ResolveScopeRights()

   at Touchpaper.Web.DesktopManagement.LANDesk.LANDeskActions..ctor(IWebServiceFactory webServiceFactory, IDataObject dataObject)

   at Touchpaper.Web.Console.Controllers.LANDeskController.RemoteTools(String className, String keyValue, String operation)

   at lambda_method(Closure , ControllerBase , Object[] )

   at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)

   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)

   at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClassd.b__a()
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
   at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)

Inner Exception: - Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)

Inner Exception: - An existing connection was forcibly closed by the remote host
   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

Hi All,

I have run into an issue where the agent install action will pull down from the core server rather than utlizing the preferred server. This isnt a workable solution for remote sites with low bandwidth links. Has anyone come across a good solution to this issue as you cant take advantage of any of the provisioning actions in system configuration without an agent installed on the client OS?

The options I can think of are

1. Put the agent in the image and remove the required registry keys
   
2. Have sysprep install the agent
   

Both would work but I am hoping there is a better / easiser way to resolve this.

Cheers,

Alex

I'm trying to deploy a batch SD job with about 10 additional files (dll, exe, cab, etc), and on several machines I am getting this error, while on 90% of the other machines it works just fine.

The error in the console is "Package is not supported on this operating system", and this is the SD log file;

Wed, 29 Jun 2011 10:00:28 Checking preferred server path \\<software repo>\software$\apps\DLO\InstallDLO.bat instead of \\<software repo>\software$\apps\DLO\InstallDLO.bat
Wed, 29 Jun 2011 10:00:28 Path \\<software repo>\software$\apps\DLO\InstallDLO.bat was redirected to \\<software repo>\software$\apps\DLO\InstallDLO.bat
Wed, 29 Jun 2011 10:00:28 File (\\<software repo>\software$\apps\DLO\InstallDLO.bat) is not in cache
Wed, 29 Jun 2011 10:00:28 processing of package is complete, result 229392414 (0x0dac401e - code 16414)

Wed, 29 Jun 2011 18:38:01 Sending task status, cmd line -coreandip=<core server>:10.x.x.x -taskid=519 -retcode=229392397 "-ldap=CN=<lastname>\, Gary,OU=Employees,OU=Users,OU=Irvine,DC=<company>,DC=com"
Wed, 29 Jun 2011 18:38:12 File (\\<software repo>\software$\apps\DLO\InstallDLO.bat) is not in cache
Wed, 29 Jun 2011 18:38:17 Downloading file to C:\Program Files (x86)\LANDesk\LDClient\sdmcache\taskmanifest.<core server>.519.124.ini, attempt 0
Wed, 29 Jun 2011 18:38:18 DownloadFile returned 8d860016
Wed, 29 Jun 2011 18:38:18 ..\AdditionalFiles.cpp(65): (8DAC4026): Failed to download file http://LANDesk.Gateway@10.x.x.x/ldlogon/FileLists/taskmanifest.<core server>.519.124.ini : (8D860016)
Wed, 29 Jun 2011 18:38:18 Sending task status, cmd line -coreandip=<core server>:10.x.x.x -taskid=519 -retcode=-1918091226 -complete "-ldap=CN=<lastname>\, Gary,OU=Employees,OU=Users,DC=<company>,DC=com" "-log=sdclient_task519"
Wed, 29 Jun 2011 18:38:21 processing of package is complete, result -1918091226 (0x8dac4026 - code 16422)

The machine doesn't even attempt to download the files, the client appears to be working just fine otherwise.

Any ideas?

I've been tasked with creating a report of all software titles and number of installations.  Looking through the forums, I determined that this was not easily done through the 32 bit console, but through the webconsole I built a query with the atttribute to display - application suite  and use the count feature to give me what I need.  Well, it gave me too much, including service packs, windows updates, plus a line for each version of the product. Something on the order of 6,500 Excel rows.  I can eliminate the patches and updates through the search criteria, but am left with numerous instances of product like Adobe Acrobat and Illustrator. I need to get down to the total installations for each product with all the different iterations merged together.

Is there a way to normalize the data within Landesk or am do I need to purchase another product to perform this function such as Managed Planets DTS application. 

Hi All,

I have run into an issue where the agent install action will pull down from the core server rather than utlizing the preferred server. This isnt a workable solution for remote sites with low bandwidth links. Has anyone come across a good solution to this issue as you cant take advantage of any of the provisioning actions in system configuration without an agent installed on the client OS?

The options I can think of are

1. Put the agent in the image and remove the required registry keys
   
2. Have sysprep install the agent
   

Both would work but I am hoping there is a better / easiser way to resolve this.

Cheers,

Alex

I've been tasked with creating a report of all software titles and number of installations.  Looking through the forums, I determined that this was not easily done through the 32 bit console, but through the webconsole I built a query with the atttribute to display - application suite  and use the count feature to give me what I need.  Well, it gave me too much, including service packs, windows updates, plus a line for each version of the product. Something on the order of 6,500 Excel rows.  I can eliminate the patches and updates through the search criteria, but am left with numerous instances of product like Adobe Acrobat and Illustrator. I need to get down to the total installations for each product with all the different iterations merged together.

Is there a way to normalize the data within Landesk or am do I need to purchase another product to perform this function such as Managed Planets DTS application. 

Greetings,

I have set up ACDSee for deployment but the push job goes to Failed even when the installation is successful.

The ACDSee msi does actually prompt for a reboot after installation but this is halted due to LD using REBOOT=ReallySuppress.

In earlier distributions I have bypassed the 'Failed' status creating a batch script which returns Code 0 instead

of 3010 (ERROR_SUCCESS_REBOOT_ REQUIRED).

However in this case I can't find any msi return code which is related to a reboot required,

would have been great if anyone could have a look at the LD log and clarify why LD returns a Failed status in this case:

Note that in this case ACDSee is successfully installed and the machine is not rebooted,

ACDSee works as it should:

Processing package : ACDSee

Fri, 28 Mar 2008 13:09:00 File (
....\ACDSee for Pentax 2.0.msi) is not in cache

Fri, 28 Mar 2008 13:09:00 MSI Client Thread

Fri, 28 Mar 2008 13:09:00 PackagePath:      http://\\....\ACDSee\ACDSee for Pentax 2.0.msi

Fri, 28 Mar 2008 13:11:11 Installing MSI package

Initializing the MSI package information

Starting the installation of the MSI package

Installing MSI package from '
....\ACDSee\ACDSee for Pentax 2.0.msi' using options 'ALLUSERS=1 COMPANYNAME="xxxx" USERNAME="xxxx" REBOOT=ReallySuppress ALLUSERS=1'

Stating Action : Action 13:09:07: INSTALL.

Stating Action : Action 13:09:07: AppSearch. Searching for installed applications

Stating Action : Action 13:09:07: LaunchConditions. Evaluating launch conditions

Stating Action : Action 13:09:07: WMPVersionCompare.

Stating Action : Action 13:09:08: FindRelatedProducts. Searching for related applications

Stating Action : Action 13:09:08: ValidateProductID.

Stating Action : Action 13:09:08: setUserProfileNT.

Stating Action : Action 13:09:08: setAllUsersProfile2K.

Stating Action : Action 13:09:08: CHECK_REG_KEY.

Stating Action : Action 13:09:08: CostInitialize. Computing space requirements

Stating Action : Action 13:09:08: FileCost. Computing space requirements

Stating Action : Action 13:09:08: IsolateComponents.

Stating Action : Action 13:09:08: SetARPInstallLocation.

Stating Action : Action 13:09:08: CostFinalize. Computing space requirements

Stating Action : Action 13:09:08: SetARPReadme.

Stating Action : Action 13:09:08: SetPageLibraryDirectory.

Stating Action : Action 13:09:08: SetODBCFolders. Initializing ODBC directories

Stating Action : Action 13:09:08: MigrateFeatureStates. Migrating feature states from related applications

Stating Action : Action 13:09:08: InstallValidate. Validating install

Stating Action : Action 13:09:08: SetParentExeProperty.

Stating Action : Action 13:09:08: SetSIPHomeProperty.

Stating Action : Action 13:09:08: RemoveExistingProducts. Removing applications

Stating Action : Action 13:09:08: InstallInitialize.

Stating Action : Action 13:09:09: AllocateRegistrySpace. Allocating registry space

Stating Action : Action 13:09:09: ProcessComponents. Updating component registration

Stating Action : Action 13:09:09: GenerateScript. Generating script operations for action:

Stating Action : Action 13:09:09: UnpublishComponents. Unpublishing Qualified Components

Stating Action : Action 13:09:09: UnpublishFeatures. Unpublishing product features

Stating Action : Action 13:09:09: StopServices. Stopping services

Stating Action : Action 13:09:09: DeleteServices. Deleting services

Stating Action : Action 13:09:09: UnregisterComPlus. Unregistering COM+ Applications and Components

Stating Action : Action 13:09:09: SelfUnregModules. Unregistering modules

Stating Action : Action 13:09:09: UnregisterTypeLibraries. Unregistering type libraries

Stating Action : Action 13:09:09: RemoveODBC. Removing ODBC components

Stating Action : Action 13:09:09: UnregisterFonts. Unregistering fonts

Stating Action : Action 13:09:09: RemoveRegistryValues. Removing system registry values

Stating Action : Action 13:09:09: UnregisterClassInfo. Unregister class servers

Stating Action : Action 13:09:09: UnregisterExtensionInfo. Unregistering extension servers

Stating Action : Action 13:09:09: UnregisterProgIdInfo. Unregistering program identifiers

Stating Action : Action 13:09:09: UnregisterMIMEInfo. Unregistering MIME info

Stating Action : Action 13:09:09: RemoveIniValues. Removing INI file entries

Stating Action : Action 13:09:09: RemoveShortcuts. Removing shortcuts

Stating Action : Action 13:09:09: RemoveEnvironmentStrings. Updating environment strings

Stating Action : Action 13:09:09: RemoveDuplicateFiles. Removing duplicated files

Stating Action : Action 13:09:09: RemoveFiles. Removing files

Stating Action : Action 13:09:09: RemoveFolders. Removing folders

Stating Action : Action 13:09:09: CreateFolders. Creating folders

Stating Action : Action 13:09:09: MoveFiles. Moving files

Stating Action : Action 13:09:09: InstallFiles. Copying new files

Stating Action : Action 13:09:09: InstallPFC.

Stating Action : Action 13:09:09: DuplicateFiles. Creating duplicate files

Stating Action : Action 13:09:09: PatchFiles. Updating files

Stating Action : Action 13:09:09: BindImage. Binding executables

Stating Action : Action 13:09:09: CreateShortcuts. Creating shortcuts

Stating Action : Action 13:09:09: RegisterClassInfo. Registering class servers

Stating Action : Action 13:09:09: RegisterExtensionInfo. Registering extension servers

Stating Action : Action 13:09:09: RegisterProgIdInfo. Registering program identifiers

Stating Action : Action 13:09:09: RegisterMIMEInfo. Registering MIME info

Stating Action : Action 13:09:09: WriteRegistryValues. Writing system registry values

Stating Action : Action 13:09:09: WriteIniValues. Writing INI file values

Stating Action : Action 13:09:09: WriteEnvironmentStrings. Updating environment strings

Stating Action : Action 13:09:09: RegisterFonts. Registering fonts

Stating Action : Action 13:09:09: InstallODBC. Installing ODBC components

Stating Action : Action 13:09:09: RegisterTypeLibraries. Registering type libraries

Stating Action : Action 13:09:09: RegisterComPlus. Registering COM+ Applications and Components

Stating Action : Action 13:09:09: InstallServices. Installing new services

Stating Action : Action 13:09:09: StartServices. Starting services

Stating Action : Action 13:09:09: SelfRegModules. Registering modules

Stating Action : Action 13:09:09: RegisterUser. Registering user

Stating Action : Action 13:09:09: RegisterProduct. Registering product

Stating Action : Action 13:09:10: PublishComponents. Publishing qualified components

Stating Action : Action 13:09:10: PublishFeatures. Publishing product features

Stating Action : Action 13:09:10: PublishProduct. Publishing product information

Stating Action : Action 13:09:10: ScheduleReboot.

Stating Action : Action 13:09:10: RegisterACDEncodeQT.

Stating Action : Action 13:09:10: registerACDEncodeRM.

Stating Action : Action 13:09:10: RegisterACDFX.ax.

Stating Action : Action 13:09:10: registerACDWaterMark.

Stating Action : Action 13:09:10: ACDRegInstaller.

Stating Action : Action 13:09:10: SetSTXProperty.

Stating Action : Action 13:09:10: SetFileAssociation.dll.

Stating Action : Action 13:09:11: DBUpgrade603. Upgrading existing database

Stating Action : Action 13:09:11: InstallFinalize.

Stating Action : Action 13:09:11: ProcessComponents. Updating component registration

Stating Action : Action 13:09:11: RemoveODBC. Removing ODBC components

Stating Action : Action 13:09:11: CreateFolders. Creating folders

Stating Action : Action 13:09:12: InstallFiles. Copying new files

Stating Action : Action 13:10:59: CreateShortcuts. Creating shortcuts

Stating Action : Action 13:11:00: RegisterClassInfo. Registering class servers

Stating Action : Action 13:11:00: RegisterProgIdInfo. Registering program identifiers

Stating Action : Action 13:11:00: WriteRegistryValues. Writing system registry values

Stating Action : Action 13:11:00: RegisterTypeLibraries. Registering type libraries

Stating Action : Action 13:11:00: RegisterUser. Registering user

Stating Action : Action 13:11:00: RegisterProduct. Registering product

Stating Action : Action 13:11:01: PublishFeatures. Publishing product features

Stating Action : Action 13:11:01: PublishProduct. Publishing product information

Stating Action : Action 13:11:03: RegisterACDEncodeQT.

Stating Action : Action 13:11:04: registerACDEncodeRM.

Stating Action : Action 13:11:04: RegisterACDFX.ax.

Stating Action : Action 13:11:05: registerACDWaterMark.

Stating Action : Action 13:11:05: DBUpgrade603. Upgrading existing database

Stating Action : Action 13:11:05: RollbackCleanup. Removing backup files

Stating Action : Action 13:11:05: SetFileAssociations.

Stating Action : Action 13:11:10: AutorunDevDetect.

Failed to install the MSI package.

Installing MSI package (-127 seconds)

Installation of the MSI package failed

Fri, 28 Mar 2008 13:11:11 MSI result 8DAC4002

Fri, 28 Mar 2008 13:11:11 processing of package is complete, result -1918091262 (0x8dac4002 - code 16386)

Hi All,

I have run into an issue where the agent install action will pull down from the core server rather than utlizing the preferred server. This isnt a workable solution for remote sites with low bandwidth links. Has anyone come across a good solution to this issue as you cant take advantage of any of the provisioning actions in system configuration without an agent installed on the client OS?

The options I can think of are

1. Put the agent in the image and remove the required registry keys
   
2. Have sysprep install the agent
   

Both would work but I am hoping there is a better / easiser way to resolve this.

Cheers,

Alex

I am attempting to right click from within web access and get to the Remote tools, i get this error after about 2 minutes. Has anyone see this before?

The underlying connection was closed: An unexpected error occurred on a receive.

at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)

   at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)

   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

   at Touchpaper.Web.DesktopManagement.LANDesk.ManagementSuite.MBSDK.ResolveScopeRights()

   at Touchpaper.Web.DesktopManagement.LANDesk.LANDeskActions..ctor(IWebServiceFactory webServiceFactory, IDataObject dataObject)

   at Touchpaper.Web.Console.Controllers.LANDeskController.RemoteTools(String className, String keyValue, String operation)

   at lambda_method(Closure , ControllerBase , Object[] )

   at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)

   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)

   at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClassd.b__a()
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
   at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)

Inner Exception: - Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)

Inner Exception: - An existing connection was forcibly closed by the remote host
   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

Hi All,

I have run into an issue where the agent install action will pull down from the core server rather than utlizing the preferred server. This isnt a workable solution for remote sites with low bandwidth links. Has anyone come across a good solution to this issue as you cant take advantage of any of the provisioning actions in system configuration without an agent installed on the client OS?

The options I can think of are

1. Put the agent in the image and remove the required registry keys
   
2. Have sysprep install the agent
   

Both would work but I am hoping there is a better / easiser way to resolve this.

Cheers,

Alex

I am attempting to right click from within web access and get to the Remote tools, i get this error after about 2 minutes. Has anyone see this before?

The underlying connection was closed: An unexpected error occurred on a receive.

at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)

   at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)

   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

   at Touchpaper.Web.DesktopManagement.LANDesk.ManagementSuite.MBSDK.ResolveScopeRights()

   at Touchpaper.Web.DesktopManagement.LANDesk.LANDeskActions..ctor(IWebServiceFactory webServiceFactory, IDataObject dataObject)

   at Touchpaper.Web.Console.Controllers.LANDeskController.RemoteTools(String className, String keyValue, String operation)

   at lambda_method(Closure , ControllerBase , Object[] )

   at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)

   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)

   at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClassd.b__a()
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
   at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)

Inner Exception: - Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)

Inner Exception: - An existing connection was forcibly closed by the remote host
   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)