Unable to launch Win8 Apps after LANDESK agent 9.6 installed
We just find out that apps downloaded from Microsoft store failed to launch after we successfully pushed the LDMS 9.5 agent to client machine. Apps example: Skype, Evernote. Uninstalling LDMS agent...
View ArticleCan I 'unmanage' a device (ie, no patch management)?
There is no way (that I can see) to no have patching turned on in an agent config. We have devices that need to be unmanaged and not get updates like the rest of the enterprise. I'd rather not have to...
View ArticleHow to edit the incident submission timeout
Can anyone suggest a means to update the amount of time someone has to create a ticket? We've run into trouble specifically with the Change Management form, though the behavior is the same as with...
View ArticleNew Landesk User - PC not booting into sysprep process
Hi all, I am a new LANDESK user (currently in the trial), and I need a bit of help/advice regarding OS Provisioning. I have built a template which successfully deploys the image and inject's the...
View ArticleUnable to change Provisioning TeDelivery Method
We have a profile capture / profile restore provisioning template, before 9.6 SP1 we were able to right click on the provisioning template and select schedule task. Once the task was scheduled it was...
View ArticleUnable to add Bare Metal Servers on Remote Consoles LDMS96
Can someone please tell me if this is a bug or is it by design? We can see the SCN file get created under the \\coreserver\ldlogon directory but the bare metal server never gets committed to the...
View ArticleUnattend getting truncated after generalize pass
I have been fighting with this intermittent issue and spending way too much time on it. It is maddening since it will fail 3 times in a row and then succeed without any modifications whatsoever on the...
View ArticleError calling ParseLocalConnectionString Parameter name
Hi, I receive the following error message when attempting to open the console. I was upgraded to version 9.5 about one month ago. Everything worked fine until a week ago. I uninstalled the console then...
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CSA 4.3 patches
Hi there, I have been trying to update the CSA 4.3 with the latest patches, but every time I click on the "Scan for Updates" button it takes about a couples of seconds to show a message that says "Scan...
View ArticleLANDesk says there is spyware but can't remove it; other products can't either
An employee recently acquired malware on her computer. Most likely drive-by from a web site (she spends a lot of time on the internet). I saw it in Patch and Compliance > Spyware. I was able to do a...
View ArticleSLA and variation attributes
@Hello guys, I cannot find answer and since the problem is rather simple maybe somebody will be able to share some light on it.There are 2 hardcoded variation attributes: Category and CI. I voted for...
View ArticleLooking for Database Schema for development team that don't have access to sql
Environment 7.7.1 question....Is there a way to get the database schema in a format that can be provided to our development team that don't have access to SQL? I've located the Database Dictionary...
View ArticleInstall package at startup?
I am wondering if there is a way to have landesk schedule a package install at windows startup? I am familiar with the RunOnce registry key, but this requires a local pc admin be logged in to run that...
View ArticleCan I 'unmanage' a device (ie, no patch management)?
There is no way (that I can see) to no have patching turned on in an agent config. We have devices that need to be unmanaged and not get updates like the rest of the enterprise. I'd rather not have to...
View ArticlePrinter Issues after Security and Patch Updates
Has anyone out there seen any issues with printers after doing Security and Patch updates via LANDESK? We've been seeing a fair amount of issues where printers have to be reinstalled after the LANDESK...
View ArticleSelf Service Portal examples
Does anyone have some design examples they'd be will to share on how you did your Self Service Site? Also, does anyone use Dashboards on the Web Desk portion for their Analysts. Just getting ready to...
View ArticleList of wusa.exe exit codes and descriptions
Hello. When troubleshooting Windows patch installs, it's often a good help knowing what the wusa.exe exit code means as it can point you in the right direction to what the cause might be. My problem is...
View Articleclient has initiated asynchronous policy execution
Hi, We just upgraded to Management Suite 9.60.0.244When I try to distribute an exe file I get this message and return code 1354.There is also an exclamation mark on the task and when I start it is...
View ArticleAgent install via GPO fails with error 1612
I used the 'LanDesk best practices for agent deployment guide' in order to create a group policy to deploy the agent. I've moved my workstation into the test OU and rebooted but LanDesk did not install...
View ArticleHTML Templates for Outgoing Mail and Notifications
Hello, I'm wondering if anyone has found a way to make attractive looking email and notification templates that are sent from LDSD. We have HTML enabled, but they look pretty horrible. I'm looking...
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