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Auto Populate

Just wondering, when in LDDA webform, when I type in an existing asset tag and then hit tab, is it suppose to auto populate with information that was last updated with. I think it used to, but now it...

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Unable to launch Win8 Apps after LANDESK agent 9.6 installed

We just find out that apps downloaded from Microsoft store failed to launch after we successfully pushed the LDMS 9.5 agent to client machine. Apps example: Skype, Evernote.  Uninstalling LDMS agent...

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Reply e-mail in Reporting couldnt be filled

Hello, I have problem with schedule task (reports). I want to set reply email but each time when I save it  and open it back I will get empty this field. Could you help me?     Version of LD is latest...

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Surface Pro 3 - PXE boot

Has anything successfully PXE booted their Surface Pro 3? Surface Pro 3 - all updatesOfficial MS Surface Ethernet adapterPXE Rep on same subnet (confirmed working with other computers) When I attempt,...

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Import data from XLS file : E_FAIL(0x80004005)

Hello,then i try to import data via excel file, i have this code error (in join file)somebody have an idea about ?Regards

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Unattend getting truncated after generalize pass

I have been fighting with this intermittent issue and spending way too much time on it.  It is maddening since it will fail 3 times in a row and then succeed without any modifications whatsoever on the...

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Can I have a Decision based on properties of a linked CI?

In our Help Desk Incident process, we check whether an Incident's Configuration Item Type is "Telephone Service" so we can take it through a specific process. The first thing I need to check during...

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How to disable rightclick menu for all users in Web Desk and Self Service?

How to disable rightclick menu for all users in Web Desk and Self Service?This is necessary to prevent creation unexpected actions by users.

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Calculation that searches all values in an attribute

Hi All I've gone a bit wild and tried to create a calculation that will check, as part of a condition, whether a username already exists in the database (user.name field in the user table) This should...

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Microsoft Windows Patches Failing with error: wusa.exe (2149842967)

Hello, On one particular computer all patches that apply to the Windows Operating System are failing.  Patches like Adobe, Office, Java are installing fine. The error is  "C:\windows\system32\wusa.exe"...

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Remove a Role using workflow

Has anyone been able to remove a role from someones account using a scheduled bulk action or auto action in workflow based on whether a boolean is true? Thanks,

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vulscan.exe is Causing UAC Prompt after Login

After deploying an updated agent configuration to some Windows systems, I get the following UAC prompt:  Why is this?  I'm not even sure which logs would help; there's also nothing apparent in Event...

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Digital Signatures

We are looking into using digital signature on completion of an Incident / Request. We have develop an in house app that works by capturing the signature using a web interface then e-mailing this into...

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Add Complex list to User in a Reminder window

We have a complex list added on the Raise User attribute to display Title and Department so that we can easily distinguish duplicate names when entering a ticket for a client.    We set the properties...

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Mac OSX Yosemite LANDESK Agent loses window focus

We recently had a couple users upgrade OSX 10.9 to OSX 10.10 'Yosemite', and it appears the currently selected window will lose focus after about a minute or two. A prime example is if you have Safari...

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Mobile working. Barcode scanning and signature capture

Hi All Just wondered if anyone has done this kind of thing on an ipad or ipad mini using webaccess  (webdesk or mobile webaccess) THinking about signing for delivery and scanning hardware\kit barcodes...

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Microsoft Windows Patches Failing with error: wusa.exe (2149842967)

Hello, On one particular computer all patches that apply to the Windows Operating System are failing.  Patches like Adobe, Office, Java are installing fine. The error is  "C:\windows\system32\wusa.exe"...

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SP5?? Only halfway done with SP4!

 Mornin' all,   First off, I can't click on either of the announcements so I'm thinking that the web site links are broken... please fix.   Second... since I can't read the announcement, all I can say...

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Event 1309, ASP.Net 4.0.30319.0 Error in Event Viewer

I'm frequently seeing the following warning in the event viewer on both of our Web Access servers. This is something that has started since upgrading to version 7.7.1 It appears to be related to the...

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Calculation that searches all values in an attribute

Hi All I've gone a bit wild and tried to create a calculation that will check, as part of a condition, whether a username already exists in the database (user.name field in the user table) This should...

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