All Incidents (Requests and IPC) for All My Groups
As most of you will be aware, it has never been possible to write a simple query against all incidents (and other IPC) for all groups of which you are a member. e.g. joe is a member of servicedesk,...
View ArticleIntegrated Logon with AD using webaccess Failed
Hi All,Our Customer use LDSD 7.7 and SQL Server for DBI had problem when configure webaccess logon integration with AD. i already configure as the LDSD documentation. Please see the error log below :...
View ArticleSuspend timeout for an MC75A via registry
What is the best way to edit the registry to suspend the timeouts for power. Access denied if I connect the device to my PC and try to edit the registry to test the device. I need to push this to a...
View ArticleRemove CC Recipients
Is there a way to remove CC: recpients from an Incident after they've been added with the collection action?
View ArticleAfter applying LD95-CP_BASE-2014-0417 Patch - powershell packages wont run...
Anyone else seeing this? We have just applied the patches LD95-CP_BASE-2014-0417 LD95-CP_AEM-2014-0417 To our 9.5 core server and all our existing powershell packages are failing.. with this error....
View Articlebest method for deploying office 2010
Anyone has ideas on the best method for deploying office 2010 with LDMS9
View Articlepackage creator copies package from public owner stays as public
We use the package creator role to enable IT users to create packages. If they copy a package from the public packages the owner stays as public so they cannot modify or delete the package. Is there...
View ArticleOS Deployment
Dear All, I'm new on LANDesk OSD, many questions I want to ask. please! 1, For the Create and Config Master Image for OSD, is it mean that I should setup a new win7 environment in one PC first? Then...
View ArticleRemediated Vulnerabilities Report
We have copied the can Remediated Vulnerabilities report and we opened the report up in Report Designer. We changed all the default values in the report to what we needed. When we schedule the report...
View ArticleSAML Token SmartVUE
When I try to access the SmartVUE console (https://corename/smartvueweb) I get the following error: Server Error in '/SmartVueWeb' Application.Object reference not set to an instance of an object....
View ArticleUpdates not Downloading through Management Gateway
I have been working on validating the implementation of our management gateway and have run into an issue. Currently the management gateway will function normally when updating inventories, remote...
View ArticleAgent Configuration Name location in registry
I am trying to find if the Agent Configuration Name is located in the registry somewhere. Does anybody know?
View ArticleSoftware Distribution Task stuck on "client initiated asynchronous policy...
I ran into an issue with a distribution task that had me a bit stumped. The task was a simple vbscript to perform some custom developed application upgrades. I created a custom vulnerability definition...
View ArticleTasks multiply when the "Save" or "Save and Close" buttons are clicked
Has anyone else experienced an issue with tasks continuing to multiply when the "Save" or "Save and Close" buttons are clicked? We recently developed out a modification to our current incident process...
View Article[Tutorial] Google Map of Incidents
Hi everyone,it is my first tutorial, so if something is not understandable, please tell me (: OK let's start:1. What's the effect of this tutrial?Google Map of opened incidents. In my case, it will be...
View ArticleNew error message - Error compiling calculation formula. BCE0011: An error...
Any idea what is generating this message? It is impacting our ability to open up any of the existing incident's in the test environment. It is not on the troubleshooting guide for calculations.
View Articlebest method for deploying office 2010
Anyone has ideas on the best method for deploying office 2010 with LDMS9
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