Can you guide me what is requires to be done for the event management set up?
Activating Event Management - Can you guide what is requires to be done for the following SCOM is nearly set up, our project team are starting to fine tune the alerting threshholds. For all valid...
View ArticleAgent install via GPO fails with error 1612
I used the 'LanDesk best practices for agent deployment guide' in order to create a group policy to deploy the agent. I've moved my workstation into the test OU and rebooted but LanDesk did not install...
View Article7.7.2 IE8 security zone issue mixed content
Is anyone else running 7.7.2 and getting a security popup relating to mixed content secure and non secure http? I have tried adding the url to trusted sites and setting mixed mode to enable in the...
View ArticleMS14-045/KB2984615 reported Blue Screens
Infoweek reported today there may be an issue with 64bit OS and about 6 patches to be released.Blue Screen Stop 0x050 error reported for systems installing KB2976897, KB2982791, and KB2970228 |...
View ArticleWindows Hanging at Welcome Screen
We are having an issue with Windows hanging at the Welcome screen on logging in. Is there ANY possibility that LANDesk is doing something in the background at login that could cause this? Has anyone...
View Articleticket assigment groups and mail notification to the group
Hi, we have several support groups. Various do not have a lot of tickets, so they do not check the queue on a contioious base. How to setup a mail notification to the group when tickets are assigned to...
View ArticleClik here to view.
Window calculation help!!!
Morning AllI'm having some serious issues with my calculation, I have read through the Dynamic windows document and appreciate that it is an overview of "Boo" within Service Desk however I could do...
View ArticleAll Incidents (Requests and IPC) for All My Groups
As most of you will be aware, it has never been possible to write a simple query against all incidents (and other IPC) for all groups of which you are a member. e.g. joe is a member of servicedesk,...
View ArticleLooking for Database Schema for development team that don't have access to sql
Environment 7.7.1 question....Is there a way to get the database schema in a format that can be provided to our development team that don't have access to SQL? I've located the Database Dictionary...
View ArticleThe 'msdaora' provider is not registered on the local machine - after update...
Hello, we updated our Management Suite to 9.6 and upgraded the oracle client to the 64-Bit version as it was described in the instructions (Upgrading Oracle Client to 64-bit (prior to core upgrade) +...
View ArticleLDSD "Incidents Creation Time Synch Issue"
Hi, I am facing incident creation time issue , system clock seem lagging behind from LDSD clock. Incident created using web portal shows half an hour a head from system clock. LDSD Version : 7.5 SP1
View ArticleThe Report Designer exception in the LANDesk console
Hi there, I'm using Landesk 9.5 SP2...I'm making an report to list IP parts and using a query like this: SELECT SUBSTR(A1.DEFGTWYADDR,5,7) AS "COL1", A1.DEFGTWYADDR AS "COL2" From ldk.TCP A1 in...
View ArticleSQL table where refresh rate of queries is stored
Hi, I'm looking for the table where the refresh rates of system queries are stored. I want to change this refresh rate for about 50 queries in one SQL command.If this has already been told, can you...
View Articleticket assigment groups and mail notification to the group
Hi, we have several support groups. Various do not have a lot of tickets, so they do not check the queue on a contioious base. How to setup a mail notification to the group when tickets are assigned to...
View ArticleReports not being emailed
I am runing LDMS 9.5 SP2 and I am trying to schedule a report to be emailed to me. I have tested the SMTP settings (all is working with the test email) in the scheduled task but when I run the task or...
View Articlebest method for deploying office 2010
Anyone has ideas on the best method for deploying office 2010 with LDMS9
View ArticleWindows Hanging at Welcome Screen
We are having an issue with Windows hanging at the Welcome screen on logging in. Is there ANY possibility that LANDesk is doing something in the background at login that could cause this? Has anyone...
View ArticleMaintain Working Hours changed over time
Hi, I am looking for a mechanism to maintain history of working hours of an user changed over time and run the report on them. Initially we give the AVAILABLE HOURS of an user. After working on some...
View ArticleDynamic window error in Web Access
Just set up my first window for Web Access for good few months and getting an error when try running window. Any ideas. Syntax and test worked on Object and saved. Added calculation to window and...
View ArticleDNS Alias in Client Configuration
Has anyone successfully implemented a DNS alias in the client configuration instead of the Core Server Name? We would like to move away from using the Core Server name in the client config to...
View Article