All Incidents (Requests and IPC) for All My Groups
As most of you will be aware, it has never been possible to write a simple query against all incidents (and other IPC) for all groups of which you are a member. e.g. joe is a member of servicedesk,...
View ArticleWhat are the benefits of a side-by-side upgrade to LDMS 9.6
Hello all, We are currently running LDMS 9.5 and we were looking into upgrade to 9.5.2, but yesterday 9.6 was released and we're also contemplating that as an upgrade path as well. Because it has not...
View ArticleCan LANDESK Fuse used without Service Desk and only with LDMS?
Hello, I was thinking about why LANDesk Fuse is integrated in LDMS 9.6. Because I can't see any way to use it. Any hints?Is there a way to use it without LANDesk Service Desk? Thanks in advance
View ArticleService account temp internet files growing by 20GB per day
Anyone else seen this. We use a service account for LANDesk and that account on our core has begun amassing 20GB+ of data in it's temporary internet folder every day.I have to reboot the server into...
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7.7.2 Desktop management features
Hi All, So I've just upgraded our test environment to 7.7.2 as i was quite excited for the new Desktop Management features.We don't own the landesk management suite but have basic desktop functions...
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HII usb 3.0 hub driver not being installed.
Hi, I am having a problem with HII not installing the driver for a usb3.0 hub in Windows 7 x86.HII detects the usb root and installs the driver, but not the usb hub. It is an intel motherboard with usb...
View ArticleLANDesk Admin/ Day to day job
Morning All I am interested in finding out how many administrators do this along side a normal day to day role of support? I am asking because I have a lot of ideas for our system but just lack time...
View ArticleLandesk Configuration Center
HiI just upgrade LDMS to 9.6 form 9.5 and there is new website Landesk Connfiguration Center but i can't log in. Where can i set credential?
View ArticleMonitoring a desktop shortcut
Is there a way to utilize the Software Monitoring module to monitor a desktop shortcut? It is saved by default to Users\Public\Desktop to make it available to all users on each computer that it is...
View ArticleHP 840 unable boot into WinPE
We are demoing an HP 840 and we have tried every 840 g1 nic driver in the WinPE 3.1 (LANDesk 9.5 no SP). We are not in a place to update to 9.5 SP1 which has WinPE 4.0. Is there anyone out there that...
View Articleupgrade to 9.6 fails at webservice LANDesk Fuse creation
I'm trying to upgrade my lab from 9.5 SP2 to 9.6 but it fails at the creation of LANDesk FUSE webservice : INFO: Executing command CreateBridgeITInstance(SetupController.ExecuteNextCommand())INFO:...
View ArticleProvisioning Windows 8.1 with UEFI/GPT
Hi All, From reading other posts in this forum, it seems that Provisioning now supports this, but I am having trouble getting started. Specifically... 1. PXE booting with UEFI enabled times out with no...
View Article[Q] Modify the results from the Search Function in WebAccess?
I don't know if this was already asked, but can we Modify the results from the Search Function in WebAccess?
View Articlebest method for deploying office 2010
Anyone has ideas on the best method for deploying office 2010 with LDMS9
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HTML Remote Control Mac cannot see Mac login screen
Using LANDesk MS v 9.50.2.6LANDesk agent installed on the Mac.I can use HTML Remote Control to connect and remote control a Mac OK so long as a user is already logged in.I want to log the user out and...
View Article9.6 Compatibility Document and Windows 7
The 9.6 Compatibility Document has no checkmarks for Windows 7 32bit for a console.Was this a omission or it wasn't tested or is the 32bit no supported?
View ArticleCopy Rules and HTML fields - WebDesk 7.7
Hi, Might be an old one but I can't find any posts. We've come across our first major stumbling block in 7.7 (we were previously on 7.4). Our Service Desk rely heavily on dropdowns to create auto-fill...
View ArticleChanging the color of the "Is Mandatory Field"
I have a VP that would like me to change the Color of the "is Mandatory " on windows / incident forms from Orange to "anything but orange " can anybody point me in the right direction
View ArticleUpdating Kaspersky licenses on client PC's
Yesterday we renewed our license with LANDesk and that included renewing the one for Kaspersky as well. I activated the license on the core, however all of the client PC's are showing "License not...
View ArticleChange the culture of an instance so date display in GB format
I've installed 771 with culture = en-US and then created some instances. These have the US culture and I'm blowed if I can find a way to set them back to en-GB. I've edited all the TPS files, the...
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