Calculation to check a Role
Is there a way to write a calculation for this? If CurrentUser.Role == 'Change Adminstrator' and Change.Status.Title == 'Needs Approval'return 'SOMETHING'
View ArticleCertificate Errors
After installing Service Desk 7.7.1, there is now a "Landesk Software ServiceDesk STS" certificate that is bound to https: port 443. When I access our portal (using https:),...
View ArticleOpen Query Error with Helpdesk role
I have created new query when our helpdesk trying to open the query can not open with error Object reference not set to an instance of an object, any idea to solve this problem regardsIwan
View Article9.5 - LANDesk Agent Deployment Upgrade "Agent setup program returned an...
Upgraded agents from 9.0SP3 to 9.5AllPatches and a good portion of the agents failed to update during the push deployment. The error received in the scheduled tasks window is "Agent setup program...
View ArticleCant see a device in all devices
Hi Guys, I installed new 9.5 core server and now im trying to migrate clients from old 9.0 core server to it. Im redeploying agents from new core server to all devices. So far everything worked like...
View ArticleData Segregation with Landesk Service Management
Hello, My company has strict Government Contract requirements in regards to our data, where each customer must have their data in their own physical database. Is it possible with Service Manager, to...
View ArticleDatabase table Name used for windows information
Hi, I am looking for the DB table name in which is stored windows data (attributes and properties)I don't find results by searching in all ui_XX tables ! My aim is to rename, in the xml data associated...
View ArticleError when Analysts log service requests via Email
All, I am receiving event log errors when attempting to log a service request via email. This only happens if the user is an analyst in the system. To give a bit more detail; when an analyst sends an...
View ArticleAutolearn no reporting to CORE
Hello, We are having a weird problem with Autolearn, out of the blue… I can’t find anything in the forums… do you have any idea what it can be? Basically we are telling Landesk that IIS and some PHP...
View Article"Multicast may not be installed" Error for entire subnet
I run an update to about 150 different subnets with a server as the mdr at each subnet every month, and for some reason about 4 of them claim they can't detect a MDR even though it's there and online....
View ArticleIs there a patch for CVE-2014-0224 openssl vulnerability?
Since noticing openssl is installed during the heartbleed investigation I am curious if open ssl will be patched for the latest discovered vulnerability? Especially concerning management 9.0
View Articlebest method for deploying office 2010
Anyone has ideas on the best method for deploying office 2010 with LDMS9
View ArticleLANDesk says patch is needed but machines are already patched
I am working with Microsfot Patch 2852386v2.LANDesk says 48 of my comptuers need this patch.I deploy it via LANDesk. It fails on all machines with "Return Code 412." I remoted to one of the machines.I...
View ArticleAdvance Agent executable size
I have created a new LANDesk Agent and need to deploy it to some computers in my environment. The issue I'm running into, seemingly, is that when I go to create the Advance Agent distribution, it ends...
View ArticleIs it possible to uninstall the landesk agent in the client system without...
Is it possible to uninstall the landesk agent in the client system without using uninstallwinclient.exe?
View ArticleAV Best Practices
I've tried scouring these forums and support articles, but haven't found what I am looking for. What are the recommended or best practice configs for AV/spyware scans on client machines? If there isn't...
View Article"Multicast may not be installed" Error for entire subnet
I run an update to about 150 different subnets with a server as the mdr at each subnet every month, and for some reason about 4 of them claim they can't detect a MDR even though it's there and online....
View ArticleMessage Box Functionality?
Has anyone produced Message Box (Pop-Ups Window) functionality for Change Requests or similar processes? Was hoping that something as simple as MsgBox() could be in a calculation. If it does not...
View Article9.5 - LANDesk Agent Deployment Upgrade "Agent setup program returned an...
Upgraded agents from 9.0SP3 to 9.5AllPatches and a good portion of the agents failed to update during the push deployment. The error received in the scheduled tasks window is "Agent setup program...
View ArticleLDMS 9.5 SP2 "Unable to get settings from core"
I am having what appears to be an old problem but none of the solutions I have read through and attempted have worked up to this point. I have about 100 machines out of 14000 that are not running their...
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