When an attachment is added into the system via email, there is currently no way that I am aware of to get that text. Currently you can only map a few fields to the "Attachment Title" attribute which normally ends up being FROM:. However, the title of the file is in the attachment document field and can be seen.
Has anyone done a calculation or some sort to pull that name out into a new attribute with the system? I have seen several customers who would like this information and the only way I can see doing it is by a calculation of some sort.
Any advice would be great!
Thank you,
Jamie