When you open an incident and a reminder is sent to the end-user letting them know it has been open, you can open the reminder to view it, and it has a date of like april 19, 2009 - instead of using the current - why is that?
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When you open an incident and a reminder is sent to the end-user letting them know it has been open, you can open the reminder to view it, and it has a date of like april 19, 2009 - instead of using the current - why is that?