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Primary Key Constraint violation when resolving call in 7.5

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We experienced the following issue in Service Desk 7.5 when resolving an incident:

 

Violation of Primary Key Constraint "PK_tps_user_1B09D325" cannot insert duplicate key in object dbo.tps.user

The duplicate key value is (3635da9c-1cca-43e2-8e77-b91c36cc5497)

The statement has been terminated.

 

Prior to this happening, the user who experienced the error had performed some administration tasks on an anaylst record.

 

The above could be un-related but worth mentioning.

 

Has anyone seen this error before?


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