I'm well versed with user-CI linking in the Administration module in Console, via process or via data import but what about via WebDesk.
I want Analysts to be able to create a new CI via Webdesk form (OK doing this part already) and then manually link this CI to the user in Webdesk (hmm!). What's the equivalent in Webdesk of the "add CI to user" action in console administration; is there one?
All I can think of at the moment is to have a small change process with Add and Remove Actions which then run the link/unlink CI process actions as appproriate to the action selected and then close. However I'm certain the must be a simpler way that has escaped me so far in the documentation and this community. Maybe run a query and then it's a right click action on the results or something...
Can someone urgently advise?
Cheers
Julian