We are looking into using digital signature on completion of an Incident / Request.
We have develop an in house app that works by capturing the signature using a web interface then e-mailing this into Service Desk with gets added as an attachment.
What we would like to have this web page displayed on the resolution screen, in a browser control, but we need to be able to pass the reference number of the process into this browser window or us the id as part of the URL for the browser control.
Does anyone know if this is possible